Job development services include, but are not limited to:
- Goodwill staff reviewing the local labor market for appropriate job openings.
- Meeting with community employers to discuss the benefits of hiring one of Goodwill’s community workers.
- Facilitating a hiring agreement with an employer and promoting Goodwill’s employees and available support services.
Training is provided by Goodwill staff in cooperation with the employer. It can include, but is not limited to:
- Assisting the new employee with performing job tasks or with understanding the work culture and environment
- Teaching and monitoring the work behaviors expected by the employer; and, if needed, training the employer and co-workers in understanding the accommodations needed by the worker.
Customarily provided by a Goodwill Job Coach, these services are employment-related activities needed to promote a worker’s adjustment to his/her job. Support services are tailored to the individual needs of the worker. Support services address such issues as:
- Improving productivity levels.
- Learning new job tasks or adapting to changes in a schedule.
- Adjusting to new supervisors, managing changes in non-work environments and resolving other issues related to retaining employment.