Job Development

Job development services include, but are not limited to:

  • Goodwill staff reviewing the local labor market for appropriate job openings.
  • Meeting with community employers to discuss the benefits of hiring one of Goodwill’s community workers.
  • Facilitating a hiring agreement with an employer and promoting Goodwill’s employees and available support services.

Job-site Training

Training is provided by Goodwill staff in cooperation with the employer.  It can include, but is not limited to:

  • Assisting the new employee with performing job tasks or with understanding the work culture and environment
  • Teaching and monitoring the work behaviors expected by the employer; and, if needed, training the employer and co-workers in understanding the accommodations needed by the worker.

Job Supports

Customarily provided by a Goodwill Job Coach, these services are employment-related activities needed to promote a worker’s adjustment to his/her job. Support services are tailored to the individual needs of the worker. Support services address such issues as:

  • Improving productivity levels.
  • Learning new job tasks or adapting to changes in a schedule.
  • Adjusting to new supervisors, managing changes in non-work environments and resolving other issues related to retaining employment.